Monday, November 10, 2008
Our job can be fairly routine sometimes.We show up, provide our services almost robotically,and leave. Over and over the same calls and the same way of handling them. Are you part of the clusters, drawn to the herd mentality? It's tempting to deliver mediocre service , since no one will really notice and everyone does it. Learn to think outside the box. Re-invent yourself at the Company level. Develop an edge,which needs to be sharp and abrubt and distinct in order to generate the light it needs to thrive,and provide an added dimension to the service you provide.